Prepare and pass exam with our Cisco 500-440 training material, here you will achieve your dream easily With TrainingQuiz!
Updated: Sep 05, 2026
No. of Questions: 88 Questions & Answers with Testing Engine
Download Limit: Unlimited
Pass your exam with latest TrainingQuiz 500-440 Training Materials just one-shot. All the core contents of Cisco 500-440 exam trianing material are helpful and easy to understand, compiled and edited by the experienced experts team, which can assist you to face the difficulties with good mood and master the key knowledge easily, and then pass the Cisco 500-440 exam for sure.
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| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Designing Cisco Unified Contact Center Enterprise (UCCED) |
| Exam Number: | 500-440 |
| Passing Score: | Variable (750-850 / 1000 scale) |
| Available Languages: | English |
| Real Exam Qty: | 65-75 |
| Exam Price: | USD 300 |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 75 minutes |
| Exam Format: | Multiple Choice Single Answer, Multiple Choice Multiple Answer |
| Related Certifications: | CCIE Collaboration Cisco Contact Center Enterprise Implementation Specialist CCNP Collaboration |
| Recommended Training: | Administering Cisco Unified Contact Center Enterprise Parts 1 & 2 Deploying Cisco Unified Contact Center Enterprise (DUCCE) |
| Exam Registration: | Pearson VUE Registration Cisco Official Exam Page |
| Sample Questions: | Cisco 500-440 Sample Questions |
| Exam Way: | Online proctored or onsite testing at Pearson VUE centers |
| Pre Condition: | No formal prerequisites; recommended to have knowledge of Cisco Collaboration solutions and contact center concepts |
| Official Syllabus URL: | https://learningnetwork.cisco.com/s/exam/500-440 |
The Cisco 500-440 test includes about 65-75 questions that the candidate needs to finish within 75 minutes. The questions come in the format of multiple-choice, drag-and-drop multiple response questions and fill in the blanks. The test is conducted by Pearson VUE, you can either take this exam online or in the test center. Moreover, you have to pay $300 to register for the exam. It is important to note that this exam result is valid for 2 years after which candidates need to take the exam again for recertification.
The Cisco 500-440 test is a certification exam that helps individuals to prove their knowledge about intelligent call routing, multichannel contact management, and computer telephony integration using an IP network. If you are interested in pursuing a career within enterprise-level contact centers utilizing the Cisco Unified Contact Center Enterprise solution, you must take this exam. Moreover, it will allow you to gain the relevant Cisco Unified Contact Center Enterprise Specialist certification.
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Network Design Considerations | 20% | - Latency, jitter, and packet loss thresholds - Bandwidth and QoS requirements - Security and firewall topology |
| Topic 2: Describe Features and Functionality of Cisco Unified CCE Solution | 20% | - Core components and functionality - Architecture and deployment models - High availability and redundancy |
| Topic 3: Virtualization Environment | 8% | - VMware requirements and guidelines - Supported virtualization platforms - Resource allocation and best practices |
| Topic 4: Sizing and Scalability | 12% | - Component capacity planning - Agent and call volume sizing - Growth and scalability planning |
| Topic 5: Design Considerations for Cisco Unified Communications Manager | 15% | - Trunking and dial plan design - Media resource planning - Integration with Unified CCE |
| Topic 6: Design Considerations for Unified ICM, Finesse, CVP, and Intelligence Center | 25% | - Cisco Unified CVP and IVR design - Cisco Finesse desktop design - Unified Intelligence Center reporting design - Unified ICM design and routing logic |
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