Passing exam with 070-685 latest training materials

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Updated: Aug 24, 2026

No. of Questions: 191 Questions & Answers with Testing Engine

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Microsoft 070-685 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Supporting mobile users
Topic 2
  • Managing and maintaining systems that run Windows 7 client
Topic 3
  • Identifying cause of and resolving security i
Topic 4
  • Identifying cause of and resolving desktop application issues
Topic 5
  • Identifying cause of and resolving networking issues

Reference: https://www.microsoft.com/en-us/learning/exam-70-685.aspx

What is Microsoft 70-685 Exam

Exam 70-685 is intended for those who will support end users running the Windows 7 operating system in a corporate environment. Candidate must have skills using applications added in the Windows 7 operating system, such as productivity applications used in a corporate environment and Microsoft Office applications. You should be able to fix operating system problems on the phone, by email, by logging in to a remote end-user system, or by visiting an end-user desktop. You will also need to have a working knowledge of how it works in an Active Directory domain environment. After you pass exam 70-685: Pro: Windows 7, Corporate Office Technical Support, you meet the requirements for Microsoft Certified IT Professional (MCITP): Corporate Office Support Technician 7.

Prerequisites of Microsoft 70-685 Exam

To qualify for MCP exams, MCP certification required

  • MCSD certifications
  • Microsoft Certified Solutions Associate (MCSA)
  • MCSE

Microsoft 070-685 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Pro: Windows 7, Enterprise Desktop Support Technician
Exam Number:70-685
Exam Format:Multiple choice, Drag and drop, Case studies, Hot area
Exam Price:$165 USD
Available Languages:English, German, Japanese, Simplified Chinese, French, Italian, Korean, Portuguese (Brazil), Russian, Spanish, Turkish
Real Exam Qty:40-60
Exam Duration:150 minutes
Related Certifications:MCTS: Windows 7, Configuring
Passing Score:700 / 70%
Certificate Validity Period:Retired, no active validity
Recommended Training:Microsoft Official Training Course 6292A
Microsoft Learning Resources
Exam Registration:Pearson VUE Scheduling
Microsoft Exam Registration
Sample Questions:Microsoft 070-685 Sample Questions
Exam Way:Onsite at Pearson VUE authorized centers; Online proctored exam (when available)
Pre Condition:Recommended: Exam 70-680 (TS: Windows 7, Configuring); 1+ year of desktop support experience in enterprise environments
Official Syllabus URL:https://learn.microsoft.com/en-us/previous-versions//gg697604(v=technet.10)

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