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Updated: Sep 28, 2026

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Oracle 1Z0-1034-21 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle B2C Service Integration and Development 2021 Implementation Essentials
Exam Number:1Z0-1034-21
Exam Format:Multiple Choice Questions (MCQ)
Real Exam Qty:Approximately 56
Related Certifications:Oracle B2C Service Integration and Development 2022 Implementation Professional (1Z0-1034-22)
Available Languages:English
Sample Questions:Oracle 1Z0-1034-21 Sample Questions
Exam Way:Online proctored (Oracle MyLearn) or at Pearson VUE / Oracle authorized test centers
Pre Condition:General experience with Oracle B2C Service Cloud and basic development & integration practices recommended
Official Syllabus URL:https://www.oracle.com/education/certification/ (general catalog — no dedicated public page found)

Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Topic 1: Oracle B2C Service Customization and Tools- Custom Widgets, Controllers and Views
- CP Tools and Basic Customization Concepts
Topic 2: Integration and Web Services- Integration with External Systems
- Connect Web Services for PHP/SOAP/REST
Topic 3: Customer Portal and Scripting- Customer Portal Customizations
- Hooks and ROQL Scripting
Topic 4: Custom Objects and Data Handling- Querying with ROQL
- Custom Object Model and Permissions

Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

Question #1

There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionalityof this add-in. How can you set up and deploy this add-in?

  • A. For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.
  • B. You can deploy the add-in with a configurationfile zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.
  • C. You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.
  • D. Using the Add-In Manager, go to the Profile Access section of the add-in. For allof the Supervisor profiles, select the Run as Administrator check box.
  • E. Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #2

The following code snippet is being used in a custom widget view on a page that is accessible to users with disabilities. Identify the error in the code.

  • A. Custom widgets cannot be used on pages that are accessible to users with disabilities.
  • B. The alt attribute on the image tag is missing.
  • C. Image size needs to be bigger.
  • D. Images cannot be used on pages that are accessible to users with disabilities.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

Identify the format in which date values are specified in the where clause of a ROQL query by using Connect for PHP.

  • A. the format specified by the dtf_short_date configuration setting and evaluated using the time zone specified by the tz_interface configuration setting
  • B. ISO8601 using the UTC time zone
  • C. UNIX time stamp format
  • D. yyyy-mm-dd format and evaluated using the time zone specified by the tzinterface configuration setting
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. Fetch Contact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A."
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet all the requirements?

  • A. String queryString = "USE REPORT; SELECT id. C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
  • B. String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE
  • C. Name.First like 'A%* ORDER BY Contact.Name.First;
  • D. String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHERE C.First tike *A%' ORDER BY Contact.First;
  • E. String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Which statement is true about the Knowledge API?

  • A. A new interaction ID is automatically created as soon as an old ID expires.
  • B. A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits forthe duration specified by the VISIT_MAX_TIME configuration value.
  • C. In thecustomer portal framework, each unique visit by a user is tracked through an interaction ID.
  • D. In the customer portal framework, each unique visit by a user is tracked through the web session
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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