Prepare and pass exam with our Avaya 3000-3 training material, here you will achieve your dream easily With TrainingQuiz!
Updated: Oct 08, 2026
No. of Questions: 59 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000.3 / 3000-3 |
| Exam Price: | $125 USD |
| Exam Format: | Scenario-based, Multiple Choice |
| Passing Score: | 70% |
| Certificate Validity Period: | Retired since June 23, 2012 |
| Related Certifications: | Avaya IP Office Implementation Avaya SME Communications Solutions |
| Real Exam Qty: | 59 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Recommended Training: | Avaya IP Office Implementation Training |
| Exam Registration: | Avaya Learning Pearson VUE |
| Sample Questions: | Avaya 3000-3 Sample Questions |
| Exam Way: | Previously delivered via Pearson VUE testing centers; exam retired June 23, 2012 |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya IP Office and SME communication systems |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
| Section | Weight | Objectives |
|---|---|---|
| Infrastructure Data Gathering | 15% | - Customer productivity and business requirements - Data network assessment and integration needs - Existing PBX, dial plan, and telecom infrastructure |
| Telephony & Messaging Applications | 15% | - One-X Portal and user applications - VoiceMail Pro and auto attendant - Meet-me conferencing and CCR reporting |
| Implementation & Configuration | 25% | - Call routing, ARS, trunk configuration - System setup, user and extension configuration - Licensing and feature activation |
| IP Office Hardware & Components | 15% | - Power options and hardware compatibility - Control units and expansion modules - Interface cards and endpoint support |
| Maintenance & Troubleshooting | 10% | - Fault diagnosis and monitoring - Performance verification - Common issue resolution |
| Solution Design & Architecture | 20% | - Site topology, scalability, and capacity planning - IP Office platform selection and sizing - Small Community Network (SCN) design |
Which two are used for collecting data when using the System Status Application to troubleshoot an issue? (Choose two.)
Correct Answer: B,C 🗳️
The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
Correct Answer: D 🗳️
When planning an IP Office upgrade to a new software version, which four factors should be considered before upgrading?(Choose four.)
Correct Answer: A,B,C,D 🗳️
On the IP Office SIP line, the customer has marked the Network Topology to "None" . The IP Office program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2. How would IP Office route SIP calls?
Correct Answer: A 🗳️
Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)
Correct Answer: A,C 🗳️
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