Passing exam with 9L0-415 latest training materials

Prepare and pass exam with our Apple 9L0-415 training material, here you will achieve your dream easily With TrainingQuiz!

Updated: Sep 16, 2026

No. of Questions: 218 Questions & Answers with Testing Engine

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Apple 9L0-415 Exam Overview:

Certification Vendor:Apple
Exam Name:OS X Support Essentials 10.9
Exam Number:9L0-415
Related Certifications:Apple Certified Technical Coordinator (ACTC)
Exam Duration:90 minutes
Exam Format:Multiple Choice, Multiple Select, Scenario-Based
Real Exam Qty:80-100
Exam Price:$149 USD
Available Languages:English
Certificate Validity Period:2 years
Passing Score:73%
Recommended Training:OS X Support Essentials 10.9 Course
Exam Registration:Pearson VUE Registration
Apple Certification Portal
Sample Questions:Apple 9L0-415 Sample Questions
Exam Way:Computer-based testing at authorized Pearson VUE centers or online proctored
Pre Condition:No mandatory prerequisites; recommended to have 6+ months of Mac OS X support experience
Official Syllabus URL:https://training.apple.com/certification

Apple 9L0-415 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: User Accounts and Security20%- FileVault and system security
- Manage user and group accounts
- Keychain and permissions
Topic 2: Applications and Processes15%- Application compatibility
- Manage applications and processes
- Launch services and frameworks
Topic 3: System Maintenance and Troubleshooting15%- Diagnose hardware and software issues
- System logs and recovery tools
- System startup and recovery
Topic 4: Installation and Configuration18%- Update and upgrade OS X
- Set up initial configuration
- Install OS X Mavericks
Topic 5: File Systems and Storage15%- HFS+ and Core Storage
- Disk Utility and volume management
- File system maintenance
Topic 6: Network Configuration17%- Network protocols and troubleshooting
- File sharing and remote access
- Configure network services

Apple OS X Support Essentials 10.9 Sample Questions:

Question #1

On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

  • A. Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
  • B. Choose Show View Options from the View menu, and select the option "Show all filename extensions."
  • C. Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.
  • D. Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

Review the screenshot, and then answer the question below.

You are manually restoring the home folder for a new user account, and see the message shown above. What will happen if you click Cancel?

  • A. The existing home folder will be displayed in the Finder with the name selected.
  • B. The account name will be changed to the name of the existing home folder.
  • C. You will be returned to the new account sheet in the Users & Group pane.
  • D. The existing home folder's name will be changed to match the one you entered in the new account sheet.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

Where are application preferences stored?

  • A. Spotlight metadata index databases are stored at the root of every volume in a /.Spotlight-V100 folder. However, a Legacy FileVault user's database is stored in his encrypted home folder. And the Mail application maintains its own database in each user's home folder at ~/Library/Mail/V2/MailData/Envelope Index. Spotlight plug-ins can be located in any of the Library folders in a folder named Spotlight.
  • B. Code-signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.
  • C. The locked file flag prevents anyone, including the item's owner, from editing an item. Only the item's owner can unlock the item to then allow modification.
  • D. Application preferences are almost always stored in the user's Library folder in the~/Library/Preferences folder. Newer sandboxed applications must always store their preferencesin a ~/Library/Containers/<Bundle ID>/Data/Library/Preferences folder, where "<Bundle ID>"is the unique bundle identifier for the application.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

How do you start up an OS X Mountain Lion computer in single-user mode?

  • A. Start up from the Mountain Lion Recovery system partition, and enter the command reboot -single in Terminal.
  • B. Hold down Shift-Option while the computer restarts.
  • C. Select Single-User Mode in the Startup Disk pane of System Preferences and restart the computer.
  • D. Hold down Command-S while the computer restarts.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

Which application is used to examine open applications on OS X?

  • A. The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.
  • B. The Activity Monitor application is used to monitor open processes and applications.
  • C. AppleTalk works only with OS X v10.5 or earlier.
  • D. The master password is used to reset local account passwords.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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