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Updated: Sep 01, 2026
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IBM C2070-586 Exam Overview:
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Case Manager V5.1 |
| Exam Number: | C2070-586 |
| Related Certifications: | IBM FileNet P8 IBM Case Manager |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple-response, Multiple-choice |
| Real Exam Qty: | 66 |
| Available Languages: | English |
| Passing Score: | 68% |
| Certificate Validity Period: | 3 years |
| Exam Price: | Approx. $200 USD (varies by region) |
| Recommended Training: | IBM Education - Case Manager V5.1 Training |
| Exam Registration: | Pearson VUE Registration IBM Certification Portal |
| Sample Questions: | IBM C2070-586 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE testing centers |
| Pre Condition: | No formal prerequisites; recommended: hands-on experience with IBM Case Manager V5.1 and FileNet P8 |
| Official Syllabus URL: | https://www.ibm.com/certify/exams/C2070-586 |
IBM C2070-586 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Designing a Case Solution | 39% | - Case Client and space templates - Case Builder and solution artifacts - Custom business space pages - Security model and access control - Case tasks, process fragments and workflows - Bundled components and integration scenarios - Case Manager object model |
| Business Analytics and Metrics | 9% | - Reporting and performance metrics - Cognos Real-time Monitoring integration - Case Analyzer and Case Monitor |
| Deploying and Testing a Case Solution | 8% | - Deployment structure and limitations - Solution templates and packaging - Testing and validation procedures |
| Planning, Architecture, Installation and Configuration | 21% | - Minimum installation and system requirements - Project areas and add-on software - Solution applicability and use cases - IBM Case Manager architecture overview - Development vs production environment differences - Integrated products and licensing model |
| Extending a Case Management Solution | 14% | - ILOG JRules and business rules integration - Custom widgets and eForms integration - REST APIs and custom application development - FileNet P8 and BPM extension capabilities |
| Migrating a Solution to Production | 9% | - Migration requirements and steps - CMAC and FileNet Deployment Manager usage - Production environment configuration |
IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:
Question 1
What allows Case workers to view both IBM Case Manager and IBM BPM work items simultaneously from the same view, by using the Connector widget for IBM Business Process Manager?
A. Inbasket Widget
B. Integrated Inbox
C. Command Widget
D. Case List Widget
Question 2
What can IBM Content Analytics be used for? (Choose two.)
A. Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively.
B. Get data on the average time to complete business tasks during a specific time interval.
C. Reporting on cases and tasks that are currently active.
D. Discover unexpected correlations between words and phrases.
E. See which words and phrases occur frequently in many cases.
Question 3
Which tool is used to deploy solutions in a production environment?
A. IBM Case Manager Administration Client
B. FileNet Enterprise Manager
C. Case Manager Builder
D. Workplace XT
Question 4
Which is NOT a capability of IBM Case Manager Builder?
A. To allow business analysts to build case management solutions.
B. To allow business analysts to design and deploy case management solutions.
C. To allow business analysts to copy case management solutions within the same project area.
D. To allow business analysts to transfer a solution from the development domain to a second development or production domain.
Question 5
For IBM Case Manager, where should the database for the content engine target object store and the process engine on DB2 be located?
A. On the same database on a server with different userids
B. On separate databases on the same server
C. On the same database on a server with same userid and password
D. On separate databases on different servers
Solutions:
| Question 1 Answer: B | Question 2 Answer: D,E | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: C |
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