Passing exam with GCP-GC-IMP latest training materials
Prepare and pass exam with our Genesys GCP-GC-IMP training material, here you will achieve your dream easily With TrainingQuiz!
Updated: Sep 03, 2026
No. of Questions: 52 Questions & Answers with Testing Engine
Download Limit: Unlimited
The professional and accurate GCP-GC-IMP Training Materials with the best precise contents is helping canidates pass for sure!
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Genesys GCP-GC-IMP Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Genesys Cloud Certified Professional - Implementation |
| Exam Number: | GCP-GC-IMP |
| Passing Score: | 70% |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60 |
| Related Certifications: | Genesys Cloud Certified Professional - Developer Genesys Cloud Certified Professional - Architect Genesys Cloud Certified Associate |
| Exam Price: | USD 150 |
| Exam Format: | Multiple response, Multiple choice |
| Exam Duration: | 120 minutes |
| Sample Questions: | Genesys GCP-GC-IMP Sample Questions |
| Exam Way: | Online proctored exam delivered through the Genesys Certification Program. |
| Pre Condition: | Recommended experience implementing and administering Genesys Cloud CX solutions, including telephony, routing, Architect flows, and user management. |
| Official Syllabus URL: | https://www.genesys.com/education/certifications |
Genesys GCP-GC-IMP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Monitoring, Reporting and Troubleshooting | 15% | - Performance Monitoring
|
| Topic 2: Telephony and Infrastructure | 25% | - Telephony Configuration
|
| Topic 3: Routing and Contact Center Configuration | 25% | - Queue Management
|
| Topic 4: Architect and Automation | 15% | - Flow Design
|
| Topic 5: Organization Setup and Administration | 20% | - Initial Configuration
|
Genesys Cloud Certified Professional - Implementation Sample Questions:
Question 1
Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)
A. You must have images of all the users located at the new location.
B. You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.
C. You must have Admin rights for Genesys Cloud
D. You must know what groups to create for the new location.
E. You must have the basic profile data for the users at the new location.
Question 2
What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?
A. Base Settings
B. Default Station configuration
C. IP Phone Templates
D. Managed IP Phones
Question 3
Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?
A. Genesys Cloud 1
B. Genesys Cloud 4
C. Genesys Cloud 2
D. Genesys Cloud 3
Question 4
What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)
A. Windows 10 mobile
B. EOS
C. Android
D. Blackberry OS
E. IOS
Question 5
What is the maximum file size that a user can upload into Genesys Cloud Documents?
A. No Limit
B. 10 MB
C. 2 GB
D. 100 MB
Solutions:
| Question 1 Answer: B,C | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: C,E | Question 5 Answer: C |
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