Prepare and pass exam with our HP HP5-H10D training material, here you will achieve your dream easily With TrainingQuiz!
Updated: Aug 24, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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| Certification Vendor: | HP |
|---|---|
| Exam Name: | Delta - Selling HP PPS ServiceOne Services |
| Exam Number: | HP5-H10D |
| Exam Format: | Multiple Choice, Single Response, Multiple Response |
| Exam Price: | $120 USD |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Passing Score: | 70% |
| Related Certifications: | HP Sales Certified - PPS ServiceOne Services |
| Real Exam Qty: | 50-60 |
| Available Languages: | English |
| Recommended Training: | HP Partner Ready Portal HP PPS ServiceOne Sales Training |
| Exam Registration: | HP Certification Portal Pearson VUE Registration |
| Sample Questions: | HP HP5-H10D Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | Valid HP Sales Certified - PPS ServiceOne Services certification; intended for delta update only |
| Official Syllabus URL: | https://certification-learning.hp.com/ |
| Section | Weight | Objectives |
|---|---|---|
| Customer Needs and Solution Matching | 25% | - Identifying customer business and IT challenges - Aligning ServiceOne to customer requirements - TCO and ROI communication |
| Sales Process and Implementation | 20% | - Renewal and extension policies - Quoting and registration procedures - Terms, conditions and eligibility rules |
| HP PPS ServiceOne Overview | 25% | - Delta update changes from previous version - PPS portfolio positioning - ServiceOne value proposition and benefits |
| Service Offerings and Coverage | 30% | - Care Pack services and contractual services - Warranty upgrades and extensions - Deployment and support services |
Question 1
Which tool is recommended to find the right HP Care Pack Service for a specific product and check its
availability within a certain country?
A. HP Attach Widget
B. HP Support Center
C. HP MySalesGuide
D. HP Care Pack Central
Question 2
Which service is part of data and hardware protection?
A. Onsite repair
B. Defective media retention
C. Maintenance kit
D. Printer installation
Question 3
Which service corresponds with the following discovery question: "What is your back up plan to help you
control and predict costs over the life of your equipment?"
A. Accidental Damage Protection
B. Travel Services
C. Maintenance Kit Replacement for printers
D. HP Care Pack Services (next business day or same day
Question 4
How should you counter the following objection?
"I can repair my devices myself."
A. HP Services give you predictability and greater control of TCO.
B. HP Services ensure that your equipment stays up and running.
C. HP Services allow you to choose from various options that best suit your needs.
D. HP standard warranty offers limited support for a short time period.
Question 5
When do HP Post Warranty Care Pack Services need to be registered?
A. within 90 days after the purchase of the hardware
B. within 10 days after the purchase of the hardware
C. within 30 days after the expiration of the warranty
D. within 10 days after purchasing the care pack
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: D |
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