Passing exam with MB-240 latest training materials
Prepare and pass exam with our Microsoft MB-240 training material, here you will achieve your dream easily With TrainingQuiz!
Updated: Sep 11, 2026
No. of Questions: 230 Questions & Answers with Testing Engine
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Who should take the MB-240: Microsoft Dynamics 365 for Field Service Exam
The MB-240 Exam certification is an internationally-recognized certification which help to have validation for those professionals who are keen to make their career in 10 domain. Candidates for this exam should be familiar with work order lifecycle, capabilities for billing accounts, requirement groups concepts and the technologies. Candidates should have some hands-on experience with resource scheduling optimization, schedule board implementation dispatch work orders. It is good for these candidates:
- Fresher
- IT Professional
How much Microsoft Microsoft Dynamics 365 Fundamentals Exam Cost
The price of the Microsoft Mobility and Devices Fundamentals exam is $165 USD, for more information related to exam price please visit to Microsoft Training website as prices of Microsoft exams fees get varied country wise.
Microsoft MB-240 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Real Exam Qty: | 45-55 |
| Related Certifications: | Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate |
| Passing Score: | 700 / 1000 |
| Available Languages: | Japanese, Chinese (Simplified), English, Korean |
| Exam Price: | $165 USD |
| Certificate Validity Period: | 1 year (renewal available) |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple-choice, Case studies, Short answer |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Pearson VUE testing center / Online proctored exam |
| Pre Condition: | None required; recommended: basic understanding of Dynamics 365 and field service operations |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-240 |
Skills Tested in the MB-240 Exam
The first thing every candidate should do is review the full list of exam topics. So, the Microsoft Dynamics 365 Field Service test checks a deep understanding of the configuration of field service apps as well as the configuration of a product, service pricing, and bookable resources. Moreover, each test-taker should have an in-depth insight into the management of work orders including incidents, agreements, and inspections. Then, everyone should be experienced in how to schedule and dispatch work orders using schedule boards and Schedule Assistant alongside the configuration of the Universal Resource Scheduling. And the expertise in the management of field service mobility in the new Power Apps-based mobile applications and its configuration will be tested as well. It should be noted that this exam does not cover questions regarding the Xamarin-based mobile application. And finally, the Microsoft MB-240 will measure your ability in the management of inventory and purchasing together with the implementation of Connected Field Service.
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
Microsoft MB-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configure Field Service (20-25%) | 20-25% | - Set up and configure resource characteristics and skills - Configure scheduling configurations and booking setup - Set up and configure customer assets - Configure work order types and incident types - Configure pricing, billing, and cost entities - Configure Field Service organizations and structures - Implement security roles and field service settings |
| Manage Inventory and Procurement (15-20%) | 15-20% | - Process purchase orders and returns - Manage inventory levels and stock locations - Configure product inventory and item associations - Handle inventory adjustments and transfers - Configure warehouse and inventory settings |
| Manage Work Orders (20-25%) | 20-25% | - Manage work order reporting and analytics - Handle work order incidents and resolutions - Process work order inspections and recommendations - Create and manage work orders - Manage work order products, services, and notes - Configure work order lifecycle and statuses |
| Scheduling and Dispatch (20-25%) | 20-25% | - Optimize schedules using resource scheduling optimization - Configure schedule board and board features - Handle scheduling conflicts and rescheduling - Manage scheduling options and requirements - Schedule work orders using various methods - Configure map view and route optimization |
| Manage Field Service Mobile Application (10-15%) | 10-15% | - Configure Field Service Mobile app settings - Manage mobile forms and workflows - Handle offline capabilities and synchronization - Configure resource and technician mobile experiences |
| Manage Asset and Connected Field Service (5-10%) | 5-10% | - Manage asset IoT connections and monitoring - Implement connected field service scenarios - Process IoT alerts and work order creation - Configure IoT integrations and alerts |
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