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Last Updated: Sep 19, 2026

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Still fretting about the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam? Put the worry to work instead: TrainingQuiz gives 6002-1 candidates 69 verified practice questions, and preparation converts anxiety into readiness faster than anything else.

Avaya 6002-1 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
Exam Number:6002-1
Exam Format:Multiple Choice, Multiple Response
Related Certifications:Avaya Certified Implementation Specialist (ACIS) - Avaya Aura Communication Manager and CM Messaging
Real Exam Qty:Approximately 70
Available Languages:English
Sample Questions: DOWNLOAD DEMO
Exam Way:Authorized Avaya testing center or authorized online/proctored delivery (subject to Avaya program availability).
Pre Condition:Recommended to have experience with Avaya Aura Communication Manager and implementation training; typically used toward the ACIS certification track.
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 6002-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Communication Manager Messaging- Messaging Implementation
  • 1. CM Messaging installation
  • 2. Messaging ports and hunt groups
  • 3. SIP integration
  • 4. Voice messaging configuration
Topic 2: Installation and Initial Configuration- Server and Platform Installation
  • 1. S8300/S8800 platform deployment
  • 2. Virtual machine templates
  • 3. Initial system setup
Topic 3: Media Gateways and Hardware- Gateway Configuration
  • 1. Gateway CLI administration
  • 2. Gateway modules and slots
  • 3. G430/G450 media gateways
Topic 4: Communication Manager Administration- Core Administration
  • 1. Dial plan configuration
  • 2. Stations and extensions
  • 3. Hunt groups
  • 4. Trunks and signaling groups
Topic 5: Avaya Aura Communication Manager Architecture- Communication Manager Release 6.0 Overview
  • 1. Feature Server deployment
  • 2. Evolution Server deployment
  • 3. System architecture and components
Topic 6: Maintenance and Troubleshooting- System Diagnostics
  • 1. Messaging verification
  • 2. System fault isolation
  • 3. SAT commands
  • 4. Status and trace commands
Topic 7: Licensing and Software Management- License Administration
  • 1. Templates and firmware updates
  • 2. License file installation
  • 3. PLDS licensing

Avaya 6002-1 Exam: Your Questions, Straight Answers

Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation is an official Avaya exam, catalogued under the code 6002-1. Passing it earns you the Avaya-Certification certification at the Professional level. It also connects with Avaya Certified Implementation Specialist (ACIS) - Avaya Aura Communication Manager and CM Messaging. The credential carries the vendor's authority, which is why it keeps opening doors for the people who hold it.

Yes, and for every version. TrainingQuiz provides free demos of the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation material so you can compare the PDF, SOFT, and online formats before deciding. After purchase, updates are free for 365 days, and when your product expires you can extend the update service at a 50% discount.

Recommended to have experience with Avaya Aura Communication Manager and implementation training; typically used toward the ACIS certification track.

Vendor rules change over time, so confirm the current conditions before registering on the official exam page.

A 100% money-back guarantee covers you under stated conditions. Take the Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead exchange for two other exam products of equal value, free, keeping the update service on your original purchase.

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Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation is divided into 7 official domains, led by Communication Manager Messaging, Communication Manager Administration, and Media Gateways and Hardware. The complete breakdown is above on this page; candidates who study the syllabus first waste the least time later.

Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

Question #1

In which two modes is communication manager Release 6.0 deployed? (Choose two)

  • A. System management
  • B. Evolution server
  • C. Feature server
  • D. Signaling server
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Question #2

Which procedure must be followed while, migrating from CM 5.2.1 (S8800 Server with 2 HDD) to CM 6.0?

  • A. Insert 3rd hard drive, run raid CD, and than run raid CD after rebooting.
  • B. Insert the hard drive and the 3rd hard drive is incorporated automatically.
  • C. Take backup, store the backup locally, insert 3rd hard drive, and then run Raid CD after rebooting.
  • D. Insert the raid CD, reboot the server, and than take backup.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

System platform web console is used to apply the service pack for which three virtual machines?
(Choose three)

  • A. AES 6.0
  • B. CMM 6.0
  • C. Utility Server
  • D. System platform
  • E. Communication Manager 6.0
Reveal Solution  Discussion  0

Correct Answer: C,D,E  🗳️

Question #4

Which three statements are true for a configuration that consists of Duplicated S8800 main servers with a duplicated port network and is a survivable core? (Choose three)

  • A. The two main servers have duplication IPSls
  • B. Hardware Duplication exists between the two main S8800 servers.
  • C. All Clam media and Medpro cards must be in a one subnet
  • D. Software duplication exists between the two main S8800 servers.
  • E. The main servers share a single control network
Reveal Solution  Discussion  0

Correct Answer: A,C,D  🗳️

Question #5

Which three are tests that can be performed to Verify a communication manager Messaging 6.0 application is working properly? (Choose three)

  • A. Call the messaging Hunt Group
  • B. Check the messaging port status using the status port command
  • C. Verify the hunt group status
  • D. Check the messaging port status using the display port command
  • E. Perform message waiting indication test
Reveal Solution  Discussion  0

Correct Answer: A,C,E  🗳️

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