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Last Updated: Sep 07, 2026

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Pegasystems PEGACSSA72V1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Advanced Case Management20%- Case Life Cycle Design
- Routing and Work Queues
- Service Level Agreements
- Parallel Processing and Subcases
Topic 2: Reporting5%- Business Reporting Configuration
- Report Definitions
Topic 3: Application Design and Construction25%- Circumstancing and Specialization
- Rule Resolution and Reuse
- Application Layering
- Enterprise Class Structure
Topic 4: Security and Access Control10%- Data Security
- Privileges and Access Roles
- Authentication and Authorization
Topic 5: User Experience10%- Pega Web Mashup
- Harnesses and Sections
- Responsive UI Design
Topic 6: Performance and Debugging10%- Troubleshooting Tools
- Log Analysis
- Application Optimization
Topic 7: Data Modeling and Integration20%- Connectors and Services
- Data Transforms and Mapping
- Integration Error Handling
- Data Pages and Data Sources

Pegasystems Certified Senior System Architect (CSSA) 72V1 Sample Questions:

Question #1

You want to restrict access to a workbasket to certain users. How do you configure this requirement?

  • A. Add a skill threshold to the workbasket.
  • B. Add the access role for allowed users to thp workbasket record.
  • C. Add a privilege to the workbasket record and to the appropriate access role.
  • D. Add the access group for allowed users to the workbasket record.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

You have a requirement to associate users in different units to the same workbasket. How do you implement this requirement?

  • A. Associate the users to a common work group. Then associate a workbasket to the work group.
  • B. Associate the users to a common work group. Then associate the work group to the appropriate units.
  • C. Associate the users to a common unit. Then associate a workbasket to the common unit.
  • D. Associate the users to a common workbasket. Then associate the workbasket to the appropriate units.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

A requirement states that when an assignment is in review, its work status is set to Open-Review. Which two steps do you perform to implement this requirement? (Choose Two)

  • A. Create a field value rule for the Open-Review status.
  • B. Apply the Open-Review status to the appropriate assignments.
  • C. Add a data transform to the process to apply the Open-Review status before reaching the appropriate assignment.
  • D. Add Open-Review as an allowed status on the case type rule.
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Question #4

A company sends a standard confirmation email whenever a case is created.
In which layer of the Enterprise Class Structure (ECS) could you apply the email correspondence?

  • A. Unit
  • B. Implementation
  • C. Division
  • D. Enterprise
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

During the development of your application, you created operators for testing purposes. You are preparing to migrate the application to another environment. You do not want to include the operators in the archive file.
Which two options exclude the operators? (Choose Two)

  • A. In the Operators step in the Application Packaging Wizard, clear the check boxes next to the operator names. In the Product rule, clear the Include associated data items check box.
  • B. Before you run the Application Packaging wizard, save the operators to an organization ruleset. Select the Exclude non-versioned rules check box in the Product rule.
  • C. Before you run the Application Packaging wizard, remove the associated ruleset from the operator records.
  • D. In the Operators step in the Application Packaging wizard, clear the check boxes next to the operator names. In the Product rule, clear the Include data types check box.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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