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Last Updated: Jun 28, 2026

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Everyone knows the importance of Cisco CCNP Collaboration certification---an internationally recognized capacity standard, especially for those who are straggling for better future. As an outstanding person, now that you understand the goal, let's look at how to implement it. A proper study guide like Cisco 300-820 Quiz is the most important groundwork for your way to the certification. As an authority in this field, 300-820 training materials can procure the certification for you safety as well as quickly. Then after Cisco certification in your hand, you are able to bask in the sun with a glass of champagne and watch those failures that choose a wrong study guide. What's more important, your new brighter future is walking towards you with 300-820 study guide.

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Cisco 300-820 Exam Topics:

SectionWeightObjectives
Cisco WebEx Technologies25%- Describe the signaling and media flows used in a Cisco WebEx Video Mesh deployment
- Configure WebEx Hybrid Services/Connector
  • Calendar Service (Office 365, Microsoft Exchange, One Button to Push)
  • Message Service (Deployment requirements; expressway requirements, certificates, Call Manager pre-requisites, IM&P prerequisites, deployment models)
  • Directory Services (Deployment requirements; deployment models, infrastructure requirements, active directory configuration, synchronization, WebEx user service assignment)
  • Video Mesh (Deployment requirements including; bandwidth, clustering, endpoint support, video call capacity, ports and protocols, deployment models)

- Describe Cisco Jabber for Cloud and Hybrid deployments with Cisco WebEx Messenger

Mobile and Remote Access25%- Configure a Mobile and Remote Access (MRA) solution
  • DNS records types (not platform-specific)
  • Certificates (not platform specific, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
  • Unified Communications traversal zones
  • Unified Communications configuration on Expressway
  • HTTP allow list
  • SIP trunk security profile on Cisco Unified Communications Manager

- Troubleshoot a Mobile and Remote Access (MRA) solution

  • DNS records (focus on Microsoft DNS)
  • Certificates (focus on Microsoft CA, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
  • Unified Communications traversal zones
  • Unified Communications configuration on Expressway
  • HTTP allow list
  • SIP trunk security profile on Cisco Unified Communications Manager
Key Concepts25%- Describe the complications of NAT in a Collaboration environment
- Describe the purpose of ICE, TURN and STUN
- Describe Expressway media traversal
- Describe protocol interworking on the Expressway
  • SIP < > H.323
  • IPv4 and IPv6

- Describe Expressway Licensing

  • Option keys
  • Release key
  • License consumption

- Describe SIP media encryption mode

  • Auto
  • Force encrypted
  • Force unencrypted
  • Best effort

- Describe Expressway Core dial plan elements

  • Transforms
  • Search rules
  • Zones
  • Regular expressions
  • Pipes and links

- Describe key Expressway settings

  • DNS
  • Network interfaces
  • Certificates
  • QoS
  • Clustering
  • Network firewall rules

- Describe Expressway backup and restore procedure (stand alone and cluster)

Initial Expressway Configurations25%- Configure key Expressway settings
  • DNS
  • Network interfaces
  • Certificates
  • QoS
  • Clustering
  • Network firewall rules

- Configure Expressway Core dial plan elements

  • Transforms
  • Search rules
  • Zones
  • Regular expressions
  • Pipes and links

- Configure toll fraud prevention on Expressway series (no custom CPL scripts)
- Configure a Business to Business (B2B) collaboration solution

  • DNS records (focus on Microsoft DNS)
  • Certificates (focus on Microsoft CA)
  • Traversal Zones
  • Neighbor Zones
  • Transforms
  • Search rules
  • SIP trunk integration with Cisco Unified Communications Manager

- Troubleshoot a Business to Business (B2B) collaboration solution

  • DNS records (focus on Microsoft DNS)
  • Certificates (focus on Microsoft CA)
  • Traversal Zones
  • Neighbor Zones
  • Transforms
  • Search rules
  • SIP trunk integration with Cisco Unified Communications Manager

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Conclusion

As you commence your exam quest, don’t miss the above-mentioned materials that are thoroughly designed to support your profession. They will help you gain familiarity with the topics covered, so it will be easy to configure, troubleshoot, and secure Collaboration solutions that are substantial for business-to-business (B2B) setup. From the official site to the popular Amazon platform, all these resources can get you to a booming career. So, take advantage of the list and materialize your goals as soon as possible.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcei-300-820.html

Core Concepts – 25%

Within this topic, the applicants should prove that they are capable of performing the following tasks:

  • Describing the Expressway backup as well as restoring procedure (cluster & stand alone).
  • Describing the SIP media encryption mode (including auto; best effort; force unencrypted; force encrypted);
  • Describing protocol interworking within Expressway (including SIP < > H.323 as well as IPv4 & IPv6);
  • Describing the complexities of NAT within a Collaboration environment;
  • Describing the Expressway Core dial plan components (including transforms; zones; regular expressions; search rules; pipes & links);
  • Describing the function of TURN, STUNI, and ICE;
  • Describing Expressway media traversal;
  • Describing the core Expressway settings (including network interfaces; certificates; DNS; QoS; network firewall rules; clustering);
  • Describing Expressway Licensing (including option keys; license consumption; release key);
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