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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You are a member of the CsAdministrator group that supports the datacenter for the Contoso company.
The Contoso datacenter runs Microsoft Lync Server 2013. The Central Management Store is hosted on the principal back-end database. The back-end
database is configured to use synchronization mirroring without a witness. You want to perform maintenance on the principal back-end database. You need to failover the mirrored database. What should you do?

A) Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.
B) Run the Reset-CsPoolRegistrarState cmdlet.
C) Run the Invoke-CsPooIFailover PowerShell cmdlet.
D) Run the Test-CsDatabase cmdlet, and then run the Get-CsUserDatabaseState cmdlet.

2. Your customer's company has a main office and five branch offices located in different cities. Your customer has a Microsoft Lync Server 2013 datacenter configured with Enterprise Voice at the main office. The customer has deployed a Survivable Branch Appliance (SBA) at the first branch office and connected it to a public switched telephone network (PSTN) by using a Tl trunk line provided by your service provider. The gateway is configured to use fully qualified domain names (FQDNs). All functionality has been tested by using pilot users at the branch office. The customer reports that they tested branch isolation by disconnecting the wide area network (WAN) from their branch office and making an outbound call. The call was successful. Next, they made an inbound call to the branch office and the call failed. To troubleshoot the issue, you begin a trace of IncomingAndOutgoingCalls by using centralized logging, and make an inbound call. You open the log in snooper and search for incoming calls with the phone number from which you are calling. You do not find any messages. You open the syslog from the gateway side of the SBA and discover that messages are sent to the Lync Mediation server pool, but no responses have been received. You connect the WAN from the branch office and make an inbound call. The call is successful. Your investigation suggests that there is a configuration error on the Gateway side of the SBA. You need to identify the configuration error that causes inbound calls to fail. What should you check?

A) The domain controller at the branch office
B) Dynamic Host Configuration Protocol (DHCP) options on the branch DHCP server
C) DNS settings on the gateway
D) Route settings of the gateway

3. You deploy 3 Microsoft Lync Server 2013 Persistent Chat server named atl-cs- 001.Iitwareinc.com. You need to remove all messages prior to March 1, 2012 from a chat room named LegalChatRoom. hich cmdlet should you run?

A) Set-CsPersistentChatRoom -Identity LegalChatRoom -Managers @{Add="sip:[email protected]"}
B) Remove-CsPersistentChatMessage -Identity "atl-persistentchat- 001.litwareinc.com\LegalChatRoom" -EndDate "3/1/2012"
C) Remove-CsPersistentChatRoom -Identity "atl-cs001.litwareinc.com\LegalChatRoom"
D) Clear-CsPersistentChatRoom -Identity "atl-cs001.litwareinc.com\LegalChatRoom" -EndDate "3/1/2012"

4. You support a customer who is upgrading from Lync 2010 Group Chat to Lync 2013 Persistent Chat. Users are Session Initiation Protocol (SIP) enabled members of a single Active Directory Domain Services (AD DS) domain. Group Chat clients connect by using a well-known user named [email protected]. The Lookup service registers
with the Lync server to receive incoming requests.
Your customer's Persistent Chat pool fully qualified domain name (FQDN) is named pchatpool.litwareinc.com. When users sign out of Lync and then sign in again by using the Lync 2010 Group Chat client, they are able to access their data without needing to change any configuration. You need to configure Lync Server 2013 persistent chat to support legacy Group Chat clients. Which cmdlet should you run?

A) Set-CsPersistentChatRoom -Identity IT -Presenters
@{Add="sip:ocschat(g)litwareinc.com"}
B) New-CsTrustedApplicationEndpoint -Applicationld pchat -
TrustedApplicationPoolFqdn pchatpool.litware.com -SipAddress sip:
[email protected]
C) $cred1 = Get-Credential "litwareinc\pilar" $cred2 = Get-Credential
"litwareinc\ocschat"
Test-CsPersistentChatMessage -TargetFqdn pchatpool.litwareinc.com -
SenderSipAddress "sip:[email protected]" -
SenderCredential
$cred1 -ReceiverSipAddress "sip:ocschat@)litwareinc.com" -
ReceiverCredential $cred2
D) New-CsPersistentChatEndpoint
-SipAddress
sip:[email protected] -
PersistentChatPoolFqdn pchatpool.litware.com

5. You support a customer whose network environment includes Microsoft Lync Server 2013 Standard Edition deployed with an Edge Server that is connected to the Internet. A user reports that when he tries to share a Microsoft PowerPoint presentation in a Lync conference, external users receive the following error message: "Some sharing features are unavailable due to server connectivity issues." You ask the customer to run the Get-OfficeWebAppsFarm cmdlet on the Office Web Application Companion (WAC) server. He provides the following result: You need to ensure that external users are able to share and view PowerPoint presentations in Lync meetings. What should you do?

A) Install WAC on the Edge Server.
B) Set the ExternalUrl parameter on the WAC server and publish to the Internet by using a reverse proxy.
C) Install WAC on the Front End pool.
D) Set the InternalUrl parameter on the WAC server and publish to the Internet by using a reverse proxy.

Solutions: