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Updated: Oct 25, 2026

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Avaya 72201T Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Aura Core Components Support
Exam Number:72201T
Related Certifications:Avaya Aura Core Components Integration
Passing Score:68%
Real Exam Qty:66
Exam Duration:105 minutes
Available Languages:English
Exam Price:$125 USD
Exam Format:Multiple choice questions
Recommended Training:Avaya Aura Core Components training courses
Exam Registration:Avaya Learning Center
Sample Questions:Avaya 72201T Sample Questions
Exam Way:Computer-based exam (online or testing center via Avaya Learning Center / Pearson VUE depending on region)
Pre Condition:Recommended experience with Avaya Aura Core Components or related Avaya support certifications
Official Syllabus URL:https://www.avaya.com

Avaya 72201T Exam Syllabus Topics:

SectionObjectives
Topic 1: SIP Signaling & Call Processing- SIP call flow and INVITE handling
- Registration and PPM processes
Topic 2: Troubleshooting & System Operations- Node and system commands
- License verification
- Alarm interpretation
Topic 3: Security & Certificates- Certificate management in CM and SM
- TLS communication setup
Topic 4: Session Manager & High Availability- Fault tolerance mechanisms
- Traffic rerouting and redundancy
Topic 5: Avaya Core Architecture- Aura Communication Manager (CM)
- Device Services (AADS)
- Aura Media Server (AAMS)
- Aura Session Manager (SM)
- Aura System Manager (SMGR)

Avaya Aura Core Components Support Sample Questions:

Question #1

Avaya Aura System Manager (SMGR) holds a copy of the Avaya Aura Communication Manager (CM) database, and it is important that the database is kept identical in both SMGR and CM. If they ever stop being synchronized, what should be done to get them synchronized again?

  • A. Go to the Inventory > Synchronize > Communication System, and send the database from SMGR to CM.
  • B. Go to the Inventory > Synchronize > Communication System, and synchronize the database from CM to SMGR.
  • C. Issue a save translations all command in CM.
  • D. Go to the Replication page and issue a Repair of the database on SMGR.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

Where can the alarm status of all Session Managers be viewed at a glance?

  • A. Session Manager Dashboard
  • B. Session Manager Administration
  • C. SIP Entity Monitoring
  • D. Session Manager SIP Entity
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #3

Which critical Avaya Aura Communication Manager (CM) information can be obtained from the ECS log located in the /var/log/ecs directory? (Choose two.)

  • A. A log of system restarts
  • B. Licensing status
  • C. Capacity and certificate status
  • D. Alarms and errors
  • E. Denial events
Reveal Solution  Discussion  0

Correct Answer: A,D  🗳️

Question #4

Refer to the Exhibit. Which two statements are true about a call from AST 1011111 to AST
1011112? (Choose two.)

  • A. In step 2, the Avaya Aura Session Manager (SM) uses a dial pattern and routing policy to route the call to Avaya Aura Communication Manager (CM).
  • B. In step 1, when 1011111 draws dial tone it sends an Invite to Avaya Aura Session Manager (SM) with the Request URI containing 1011111.
  • C. In step 3, Avaya Aura Communication Manager (CM) sends SIP Options to 1011112 looking for a 200 ok response to check it is reachable.
  • D. In step 2, Avaya Aura Session Manager (SM) matches 1011111 with a Communication Profile, and uses the defined Originating Application Sequence to route the call to Avaya Aura ?Communication Manager.
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Question #5

Which two statements regarding Full and Half call model processing are true? (Choose two.)

  • A. Avaya Aura Communication Manager (CM) configured as a Feature Server performs Full call model processing.
  • B. Avaya Aura Session Manager (SM) always performs Half call model processing.
  • C. Avaya Aura Communication Manager (CM) configured as an Evolution Server performs Full call model processing.
  • D. Avaya Aura Session Manager (SM) always performs Full call model processing.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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