Passing exam with 72400X latest training materials

Prepare and pass exam with our Avaya 72400X training material, here you will achieve your dream easily With TrainingQuiz!

Updated: Oct 23, 2026

No. of Questions: 60 Questions & Answers with Testing Engine

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Avaya 72400X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Exam
Exam Number:72400X
Available Languages:English
Exam Format:Multiple Choice, Scenario-based Questions
Real Exam Qty:60
Related Certifications:Avaya Certified Support Specialist (ACSS) – Equinox Solution
Exam Duration:90 minutes
Passing Score:70%
Recommended Training:Avaya IX Workplace & Aura Collaboration Training
Exam Registration:Avaya Learning Portal
Sample Questions:Avaya 72400X Sample Questions
Exam Way:Online or proctored exam (Avaya Learning / authorized testing centers depending on region)
Pre Condition:Recommended prior knowledge of Avaya Aura Core Components or equivalent experience in unified communications systems.
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 72400X Exam Syllabus Topics:

SectionObjectives
Topic 1: Avaya Aura Presence Services & Messaging- IM and multimedia messaging
  • 1. Persistent conversations across devices
    • 2. File and media exchange
      - Contact and presence management
      • 1. Contact storage and directory services
        • 2. Presence state synchronization
          Topic 2: Avaya Aura Core Communication Components- Session Manager & Communication Manager
          • 1. SIP and P2P video enablement
            • 2. Call control and routing
              Topic 3: Avaya Equinox / Team Engagement Solutions- Collaboration architecture
              • 1. WebRTC and media anchoring
                • 2. Equinox conferencing services
                  Topic 4: Avaya IX Workplace Clients & Device Services- Client configuration and deployment
                  • 1. Authentication and registration mechanisms
                    • 2. Provisioning methods for IX Workplace clients
                      - Avaya Aura Device Services (AADS)
                      • 1. Dynamic configuration parameters
                        • 2. Calendar and Outlook integration

                          Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

                          Question #1

                          How can an incorrect ESMSRVR value in the AADS Dynamic Configuration affect Avaya IXTM Workplace Client (Windows) users?

                          • A. Users will not be able to make or receive calls from/to their Avaya IXTM Workplace Clients.
                          • B. Users will not be able to access Multimedia Messaging service from their Avaya IXTM Workplace Clients.
                          • C. Users will not be able to register on their Avaya IXTM Workplace Clients.
                          • D. ESMSERVER parameter has not impact on Avaya IXTM Workplace Clients functionality.
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Question #2

                          A support engineer wants to set up System Manager to automatically trap/receive alarms generated by the customer's Avaya solution components and present them under Events > Alarms.
                          Which two products can System Manager be set to automatically trap/receive alarms using internal Serviceability Agents? (Choose two.)

                          • A. Avaya Aura Device Services
                          • B. Avaya Multimedia Messaging
                          • C. Avaya Aura Web Gateway
                          • D. Avaya Aura Media Server
                          Reveal Solution  Discussion  0

                          Correct Answer: B,C  🗳️

                          Question #3

                          A support technician requires placing an Equinox Media Server into a Maintenance Mode. Where can this option be enabled?

                          • A. In Equinox Management web GUI, under Devices > Media & Signaling > Media Servers, check the name of the Media Server, and choose the "In Maintenance" option from the menu.
                          • B. In Equinox Media Server web GUI, check the box "In Maintenance" on the Dashboard.
                          • C. In Equinox Management web GUI, check the box "In Maintenance" under Devices > Media & Signaling > Media Servers > Configuration.
                          • D. In Equinox Media Server, choose the "In Maintenance" option under Maintenance options menu.
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

                          Question #4

                          From Release R8.0.1, which statement regarding Multimedia Messaging is true?

                          • A. It is installed on a Windows Server.
                          • B. It is installed on a standalone Linux Server.
                          • C. Its capability is provided by the Avaya Multimedia Messaging (AMM) Snap-In.
                          • D. Its capability is provided by the Presence Services Snap-In.
                          Reveal Solution  Discussion  0

                          Correct Answer: D  🗳️

                          Question #5

                          Which protocol is used between Avaya IXTM Workplace Clients for Multimedia Messaging?

                          • A. RTP
                          • B. HTTPS
                          • C. UDP
                          • D. TLS
                          Reveal Solution  Discussion  0

                          Correct Answer: D  🗳️

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