Passing exam with HP2-N31 latest training materials
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Updated: Oct 24, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
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HP HP2-N31 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP BSM Solutions |
| Exam Number: | HP2-N31 |
| Exam Format: | Multiple choice |
| Passing Score: | 70% |
| Exam Duration: | 75 minutes |
| Available Languages: | English |
| Related Certifications: | HP Sales Certification HP Business Service Management (BSM) Certification |
| Real Exam Qty: | 40-60 |
| Sample Questions: | HP HP2-N31 Sample Questions |
| Exam Way: | Online or test center proctored exam |
| Pre Condition: | No strict prerequisites, but recommended knowledge of HP Software and IT Service Management concepts |
HP HP2-N31 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Use Cases and Business Scenarios | - Business service impact analysis - IT service monitoring and incident management |
| Topic 2: HP Business Service Management (BSM) Fundamentals | - Core concepts of Business Service Management - Value proposition of BSM solutions |
| Topic 3: HP BSM Solution Architecture | - Integration with IT operations and monitoring tools - Key components and platform overview |
| Topic 4: Selling HP BSM Solutions | - Competitive differentiation and value messaging - Customer needs analysis and positioning |
HP Selling HP BSM Solutions Sample Questions:
Which key value statements are used in support of the CIO persona discussions that promote the value of employing the BSM solution in their IT environment? (Select two)
- A. HP BSM includes tools to prevent, manage, optimize, integrate, and automate the IT environment to reduce operating costs, improve service levels, and innovate with less risk.
- B. HP BSM does not integrate with third-party monitoring products; however, it does provide alternative monitoring solutions to replace those applications and create new event-based monitoring scripts.
- C. HP BSM maintains an industry proven practice to create a semi-automated process supporting its limited cross-domain functionality and predictive analytics reporting.
- D. HP BSM uses the SiteScope product to monitor internal and remote network devices while providing agentless monitoring support.
- E. HP BSM combines application, system, and network solutions to deliver a comprehensive view of IT business services.
Correct Answer: B 🗳️
Which business challenge does BSM Solution address by improving service alignment with business objectives?
- A. incident ticket management
- B. performance test management
- C. maintaining and monitoring the quality of services
- D. service desk management
Correct Answer: D 🗳️
Where can you find license SKU and pricing information for HP BSM Application Performance Management?
- A. BSM datasheets
- B. www.hp.com/software
- C. Pricing Guides on HP Partner Central
- D. Sales Awareness Webinars
Correct Answer: B 🗳️
Which key differentiator supports a capability of the BSM Application Performance management solution?
- A. provides a single pane of visibility for complex, virtualized. and cloud environments
- B. supports Heads-up Display (HUD) for multi-monitoring technology
- C. provides real time end-to-end transaction monitoring via industry leading, end-user monitoring and diagnostic tools
- D. provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"
Correct Answer: B 🗳️
What are the primary key differentiators for BSM 9.1 that set HP apart from its competitors? (Select two.)
- A. Service Intelligence Suite (SI)
- B. Business Process Monitoring (BPM)
- C. Run-time Service Model (RTSM)
- D. Heads-up Display Monitoring (HUDM)
- E. Key Performance Indicators (KPI)
Correct Answer: C,D 🗳️
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