Passing exam with ITIL-5-Foundation latest training materials

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Updated: Jul 24, 2026

No. of Questions: 80 Questions & Answers with Testing Engine

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ITIL ITIL-5-Foundation Exam Syllabus Topics:

TopicDetails
Topic 1
  • Value Co-Creation and Service Relationships: Explores how value is created collaboratively between providers, consumers, and stakeholders while balancing outcomes, costs, risks, and experience.
Topic 2
  • ITIL Guiding Principles: Introduces the seven universal principles that guide decision-making and collaboration across any organizational context.
Topic 3
  • Extension Module: AI Governance (Optional): An optional module addressing ethical, compliant, and responsible AI adoption, covering risk, transparency, and regulatory considerations.
Topic 4
  • Value Stream Mapping and Management: Teaches how to identify, map, and optimize value streams to improve flow, reduce bottlenecks, and enhance delivery outcomes.
Topic 5
  • Continual Improvement Model: Covers the seven-step structured approach for driving and sustaining organizational improvement over time.
Topic 6
  • The ITIL Service Value System (SVS): Explains how guiding principles, governance, value chain activities, and continual improvement work together as one integrated framework.
Topic 7
  • Digital Product and Service Management Concepts: Covers how digital products and services create and deliver value across their lifecycle in fast-changing, technology-driven environments.
Topic 8
  • The Digital Product and Service Lifecycle: Covers the eight-stage lifecycle model from Discover through Retire replacing ITIL 4's service value chain with end-to-end guidance.
Topic 9
  • The Four Dimensions of Product and Service Management: Ensures holistic service management by examining People, Technology, Partners, and Value Streams as interconnected factors.

Reference: https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-5-foundation-version-50-4154

ITIL ITIL-5-Foundation Exam Overview:

Certification Vendor:PeopleCert
Exam Name:ITIL Foundation (Version 5)
Exam Number:ITIL-5-Foundation
Exam Price:USD 383
Passing Score:65%
Available Languages:English, German, Spanish, French, Italian, Japanese, Polish, Portuguese, Chinese (Simplified), Chinese (Traditional)
Exam Format:Multiple-choice
Exam Duration:60 minutes
Real Exam Qty:40
Related Certifications:ITIL 4 Foundation
ITIL 4 Managing Professional
ITIL 4 Strategic Leader
ITIL 4 Extension Modules
Certificate Validity Period:3 years
Sample Questions:ITIL ITIL-5-Foundation Sample Questions
Exam Way:Online (proctored) or at a Pearson VUE test center
Pre Condition:No prerequisites. Accredited ITIL 5 Foundation training is strongly recommended but not required.
Official Syllabus URL:https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-5-Foundation

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