New (2022) NAHQ CPHQ Exam Dumps
Best Way To Study For NAHQ CPHQ Exam Brilliant CPHQ Exam Questions PDF
The CPHQ exam is such a noteworthy validation, especially with the current global pandemic. Quality healthcare has been more relevant than ever, so as health professionals around the world. So, if you want to become a leader in this industry, you can make use of the CPHQ certification to equip you with the right set of skills.
NEW QUESTION 51
Ordering the correct diagnostic procedure for a patient is a measure of _________. When evaluating the process of care, however, appropriateness is only half the story. The other half is in how well and how promptly (i.e. skill-fully) the procedure was carried out.
- A. Appropriateness
- B. Equity
- C. Care assessment
- D. Consciousness
Answer: A
NEW QUESTION 52
The theory behind SPC (Statistical Process Control) is straightforward. It requires a change in thinking from error detection to error prevention.
The use of SPC in healthcare has a number of benefits excluding:
- A. Moderation is processes that result in lengthening the outcomes having better quality care
- B. Increased focus on patients
- C. The ability to base decisions on database
- D. Increased quality awareness on the part of healthcare organizations and practitioners
Answer: A
NEW QUESTION 53
One of the difficult things about quality is explaining how _________ is different from a process or system.
- A. Methods
- B. Tools
- C. A and B are same
- D. Control
Answer: C
NEW QUESTION 54
Either an increase or decrease in rate could be a signal of improvement. In other words, there is no clear direction of improvement for these measures. In this case an observed rate either above or below the expected range is an unfavorable outliner.
- A. Structure measures
- B. Positive measures
- C. Negative measures
- D. Neutral measures
Answer: D
NEW QUESTION 55
_____________ is the collection of data used to analyze physician practice pattern, utilization of services, and outcomes of care. Its goal is to improve physician performance through accounts through accountability feedback and to decrease practice variations through adherence to evidence-based standards of care.
- A. Physician profiling
- B. Physicians portfolio management
- C. Value-based profiling
- D. Physician record review
Answer: A
NEW QUESTION 56
Today's patients' perception of the quality of our healthcare system is not favorable.
In healthcare, quality is household word that evokes great emotion, including (Choose two):
- A. Timely care that may be experienced in terms of performance of services
- B. Anxiety over the ever-increasing costs and complexities of care
- C. Patient centered measures
- D. Frustration and despair, exhibited by patients who experience healthcare services firsthand or family members who observe the care of their loved ones
Answer: B,D
NEW QUESTION 57
A quality manager needs to assign a staff member to assist a medical director in the development of a quality program for a newly established service.
Which of the following staff members is most appropriate for this project?
- A. A knowledgeable staff member who works best on defined tasks
- B. A competent staff member who has good interpersonal skills
- C. A motivated staff member who is actively seeking promotion
- D. A newly hired staff member who has demonstrated competence and has time to complete the task
Answer: B
NEW QUESTION 58
Feedback from patients and their families will provide rich information for quality improvement work. For these
efforts to be successful, you should consider the some questions. Which of the following is NOT out of those
questions?
- A. What was your last year budget?
- B. How frequently do you need to measure your performance to achieve your name?
- C. What is your aim for improvement?
- D. Who will review the data?
Answer: A
NEW QUESTION 59
In every survey, some people agree to be respondents but do not answer every question. Although non- response to individual questions is usually low, occasionally it can be high and can affect estimates.
Categories of patients mentioned below selected to be in the sample; do not actually provide data.
Which of the following is odd one?
- A. Patients do not truly provide demographic information
- B. Patients the data collection procedures do not reach, thereby not giving them a chance to answer questions
- C. Patients asked to provide data who refuse to do so (do not respond to the survey)
- D. Patients asked to provide data who are unable to perform the task required of them (e.g., people who are too ill to respond to a survey or whose reading and writing skills preclude them from filling out self- administered questionnaires)
Answer: A
NEW QUESTION 60
Attribute data are discrete whole numbers and not continuous.
Examples of attribute data plotted as ratio data on u-charts include figures such as:
- A. Total number of medication errors per total number of pneumonia patients
- B. Percentage of surgical compilations divided by the percentage number of surgeries
- C. Total number of patient falls per patient day
- D. Percentage of patients readmitted to the hospital within 30 days
Answer: C
NEW QUESTION 61
IHI has designed a model to support its breakthrough collaborative series.
A key component of the collaborative model is the ability of participants to work with other organizations to discuss:
- A. Different problems
- B. Barriers to improvement
- C. Lessons learned
- D. Both B and C
Answer: D
NEW QUESTION 62
Sampling is a key that healthcare professionals need to develop. If a process does not generate a lot of data, you probably will analyze all the occurrences of an event and not need to consider sampling.
Sampling usually is not required when the measure is (Choose two):
- A. A percentage
- B. A strata
- C. A rate
- D. A step by step process
Answer: A,C
NEW QUESTION 63
All the evaluations of quality of care can be classified in terms of one three aspects of care giving they measure.
Which of the following is/are NOT out of these measures?
- A. Output
- B. Cutbas
- C. Process
- D. Structure
Answer: A,B
NEW QUESTION 64
_____________is the collection of data used to analyze physician practice pattern, utilization of services, and
outcomes of care. Its goal is to improve physician performance through accounts through accountability feedback and
to decrease practice variations through adherence to evidence-based standards of care.
- A. Physician profiling
- B. Physicians portfolio management
- C. Value-based profiling
- D. Physician record review
Answer: A
NEW QUESTION 65
A patient was in the operating room when a piece of a surgical instrument broke off and was left in the patient's body.
The patient was readmitted for removal of the foreign object. Which of the following would most likely apply in this
situation?
- A. Res ipsa loquitur
- B. Contributory negligence
- C. Contractual liability
- D. Tort liability
Answer: A
NEW QUESTION 66
One major difference between traditional quality assurance (QA) and quality improvement (QI) is that QI:
- A. Focuses on the individual, while QA focuses on the process
- B. Focuses on the process, while QA focuses on individual performance
- C. Stresses peer review, while QA focuses on the customer
- D. Stresses management by objective, while QA stresses team management
Answer: B
NEW QUESTION 67
The concept of cost-effectiveness in Healthcare delivery means:
- A. Little improvement in Health status of patient is obtained at a very low cost
- B. Great improvement in Health status of patient is obtained at a very low cost
- C. A proportionately justified improvement in health status of patient is obtained comparing to the cost incurred.
- D. Little improvement in Health status of patient is obtained at a very high cost
Answer: C
NEW QUESTION 68
Measures of central tendency describe the:
- A. Average distance of any point in the data set from the mean
- B. Extent to which the data points are scattered
- C. Type and number of classes for dividing the data
- D. Typical or middle data point
Answer: D
NEW QUESTION 69
When groups are asked to evaluate how effective they are with respect to will, ideas and execution, they consistently
provide bothersome answers. Self-assessment to hundreds of healthcare professional is administered in United States
and abroad. Most respondents mark:
- A. High for will, medium to high for ideas and low for execution
- B. Low for will, medium to high for ideas and low for execution
- C. High for will, medium to high for ideas and low for execution
- D. High for will, medium to high for ideas and high for execution
Answer: C
NEW QUESTION 70
For example, if you are using a survey to gather patient satisfaction feedback by email, you would not send a survey to ever y patient. You would start by sending surveys to roughly 50 percent of the patients and see how many are returned. This limited survey allows you to determine the response rate. Assume that
25 percent of these patients return the surveys.
The next task is to determine how representative of the total population these respondents are. To test this question, you need to develop a profile of the total population. Typically, this profile is based on standard demographics such as gender, age, type of visit, payer class, and whether the respondent is a new or returning patient. If the distribution of these characteristics in the sample is similar (within 5 percent) to that found in the total population, you can be comfort able that your sample is reasonably representative of the population. If the characteristics of the sample and the population show considerable variation, however, you should adjust your sampling plan.
This example clarifies that:
- A. The basic purpose of sampling is to be able to draw a limited number of observations
- B. Sampling is probably the most important thing you can do to reduce the amount of time and resources spent on data collection
- C. Sampling consists of series of compromises and tradeoffs
- D. A well-drawn sample, therefore, should be representative of the larger population
Answer: D
NEW QUESTION 71
Health organizations measure performance to meet multiple internal and external needs and demands.
Internal quality improvement literature identifies some fundamental purposes for conducting performance measurement such as:
- A. Control of evaluation
- B. Assessment of current performance
- C. Demonstration and verification of performance improvement activities
- D. Both A and B
Answer: D
NEW QUESTION 72
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Best Training Courses for CPHQ Exam
The approach of studying for this exam may vary depending on your learning capacity. As suggested by NAHQ, you can spend between 6 weeks to 3 months preparing for it. And to support your quest to career advancement, below are the most beneficial training resources for a successful performance.
- Virtual Course (Instructor-Led)
Do you want your learning to be administered by an expert? If yes, then enroll in the instructor-led course. This virtual training runs for over two weeks (excluding weekends), demonstrating the essential subjects associated with a quality healthcare career. The contents provided in the course are aligned with the CPHQ test blueprint, which means you will be on the right track while acquiring new insights. It begins with organizational guidance and then continues with patient safety and process improvement. The last core section is about health data analytics.
Plus, the instructor can share relevant tips that you can apply during your exam and real-world job. Don’t forget to check the schedule ahead so you can plot the days properly. Generally, these are listed by month, with an overview of the dates covered.
- CPHQ Review Course (Self-paced)
Another material suggested by NAHQ is the self-paced review course. This is a great follow-up after the instructor-led training because it helps in underlining your exam readiness. However, this can also be a stand-alone material if you can’t allocate a specific schedule for the virtual sessions. No worries because this program also revolves around the official exam outline. So, if you want to maximize your time at your own comfort, you can avail of this self-paced option and study independently in a digital setup. And in comparison to the instructor-led course, this one offers up to 1-year access to the contents.
Through the detailed lectures, it makes you comprehend the relevance of the healthcare profession. These involve proper accreditation, readiness activities, and recognition programs in delivering quality medical oversight. Alongside these topics, your skills in accurately handling data, performing risk management tasks, and identifying patient safety priorities are also reinforced.
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