Oct-2026 Free Salesforce Salesforce-Certified-Administrator Exam Question Practice Exams
Ace Salesforce-Certified-Administrator Certification with 248 Actual Questions
Salesforce Certified Administrator exam is a comprehensive test that evaluates an individual's knowledge of Salesforce administration, data management, and customization capabilities. Salesforce-Certified-Administrator exam comprises 60 multiple-choice questions that are required to complete in a duration of 105 minutes. The Salesforce Certified Administrator certification is a prerequisite for many advanced certifications in the Salesforce ecosystem, like Advanced Administrator, Platform App Builder, and other specialized consultant certifications. Therefore, obtaining this foundational certification is critical for professionals who want to advance their careers in the Salesforce ecosystem.
In addition to the recognition and job opportunities that come with the certification, Salesforce Certified Administrators also benefit from the ongoing training and support offered by Salesforce. Once an individual becomes certified, they are granted access to exclusive resources, webinars, and training sessions that are designed to help them stay up to date with the latest Salesforce features and best practices. Overall, the Salesforce Certified Administrator Certification is a valuable credential for professionals who want to advance their career in the Salesforce ecosystem.
NEW QUESTION # 136
An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.
What should the administrator do to meet the deadline without increasing the budget?
- A. Build the dashboards manually to meet the deadline.
- B. Hire a Consultant to build the custom dashboards.
- C. Check the AppExchange for prebuilt Solution that can be easily customized.
- D. Train someone on the sales and marketing teams to build dashboards.
Answer: C
Explanation:
Explanation
To save time and budget, you can check the AppExchange for prebuilt solutions that can be easily customized for your needs. AppExchange is a marketplace for apps, components, and consulting services that extend Salesforce functionality.
References: https://appexchange.salesforce.com/
NEW QUESTION # 137
Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.
Whichtype of the field should an administrator create to accomplish this?
- A. Cross Object Formula Field
- B. Custom Account Field
- C. Master detail relationship Field
- D. Standard Account Field.
Answer: A
Explanation:
Explanation
A cross object formula field is a type of formula field thatreferences fields from related objects using relationships such as lookup or master-detail. It can be used to display data from one object on another object without creating another relationship or copying data. A cross object formula field can be createdon opportunity object to display data from industry field on account object using account ID lookup relationship.
A custom account field, a standard account field, or a master-detail relationship field are not types of fields that can display data from industry field on account object on opportunity page layout; they either do not exist or do not reference related objects.
References:https://help.salesforce.com/s/articleView?id=sf.cross_object_formulas.htm&type=5
NEW QUESTION # 138
The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets.
What feature can be used to track this in Salesforce?
- A. Login History
- B. Permission Set Groups
- C. Lightning Usage App
- D. User Report
Answer: D
Explanation:
Explanation
To track assigned licenses and permission sets in Salesforce instead of using a spreadsheet, an administrator should use User Report type on Report object. User Report type allows creating reports that show information about users such as their profile, role, license type, active status, login history etc. It also allows adding fields related to permission sets such as Permission Set Assignments or Permission Set License Assignments. For example, an administrator can create a User Report that shows user name, profile name, user license name, permission set assignments count etc. Login History, Lightning Usage App, or Permission Set Groups are not features that can be used to track assigned licenses and permission sets in Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.reports_report_types_standard_user.htm&type=5
NEW QUESTION # 139
An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variable for use later in the flow.
What flow element should the administrator add?
- A. Create Records
- B. Get Records
- C. Assignment
- D. Update Records
Answer: B
Explanation:
Explanation
Get Records is a flow element that allows you to retrieve one or more records from an object that meet certain conditions and store them in a collection variable or a record variable for use later in the flow. You can also choose which fields from those records you want to store in variables. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_data_getrecords.htm&type=5
NEW QUESTION # 140
Northern Trail outfitters has hired interns to enter Leads into Salesforce and has requested a way to is identify these new records from existing Leads.
What approach should an administrator take to meet this requirement?
- A. Update the active Leas Assignment Rules.
- B. Set up Web-to-Lead form the interns use.
- C. Define a record type and assign it to the interns.
- D. Create a separate Lead Lightning App.
Answer: C
Explanation:
Explanation
To identify new leads entered by interns from existing leads, the administrator should define a record type and assign it to the interns. This will allow them to select a different record type when creating leads, and distinguish them from other leads based on record type. Setting up Web-to-Lead form will not work if the interns are entering leads manually in Salesforce. Creating a separate Lead Lightning App or updating the active Lead Assignment Rules will not affect lead identification. References:
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
NEW QUESTION # 141
Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.
How should the administrator recommend automating this business process?
- A. Configure a scheduled flow in flow Builder.
- B. Set up a scheduled process in Process Builder.
- C. Use a process to update the account when it is edited
- D. Create a workflow rule with an outbound message.
Answer: A
Explanation:
Explanation
Flow Builder supports creating a scheduled flow that can run at specified intervals and perform actions on a set of records that meet certain criteria.
References: https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_concepts_scheduled_start.htm&type=5
NEW QUESTION # 142
The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was importance without errors even though several records had the value of Unrated in the Rating field.
How were these records added without error?
- A. A global picklist value set was used to populate the picklist.
- B. Field-level security was set to Visible for all profiles.
- C. The Add to All Record Types checkbox was selected.
- D. The Restricted picklist checkbox was unchecked.
Answer: D
NEW QUESTION # 143
Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details andrequest dates.
How should an administrator accomplish the request?
- A. Create an approval process on the Campaign object.
- B. Create a workflow role to update the Event Date Field.
- C. Create a sharing rule so that other agents can view events.
- D. Create a campaign for agents to request event dates.
Answer: A
Explanation:
Explanation
To help agents fill in event details and request dates for open house events without double-booking them, the administrator should create an approval process on the Campaign object, which is used to manage marketing events in Salesforce. The approval process can define entry criteria based on campaign fields such as type or status, specify initial submission actions such as sending email alerts or updating fields, assign approvers who can review and approve event requests, and specify final approval actions such as creating tasks or updating fields. Creating a workflow rule, a sharing rule, or a campaign will not help agents request event dates or prevent double-booking. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_overview.htm&type=5https://help.salesforce.com/s/a
NEW QUESTION # 144
Cloud Kicks generates leads for its different product categories (shoes, apparel, and accessories) through many different sources. While some lead sources are used for all three categories, other lead sources are specific to a single category. The VP of marketing requests that only the proper lead sources be displayed based on the product category chosen.
How should the administrator configure Salesforce to meet this requirement?
- A. Create business processes and record types for each of the three product categories.
- B. Create a page layout for each category and filter the Lead Source field based on category.
- C. Create a single business process, then create record types for each product category.
- D. Create a dependency between the Product Category field and Lead Source field.
Answer: D
Explanation:
Explanation
To display only the proper lead sources based on the product category chosen, an administrator should create a dependency between the Product Category field and Lead Source field on Lead object. A dependency is a relationship between two picklist fields that restricts the values available in one picklist based on the value selected in another picklist. For example, an administrator can create a dependency that shows only Online Store and Social Media as lead sources if Product Category is Shoes, but shows only Trade Show and Magazine as lead sources if Product Category is Apparel. Creating a page layout for each category, creating business processes and record types for each category, or creating a single business process with record types for each category will not display only the proper lead sources based on the product category chosen.
References: https://help.salesforce.com/s/articleView?id=sf.customize_dependent.htm&type=5
NEW QUESTION # 145
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
- A. Add the Campaign Member Statuses related list to the Page Layout.
- B. Mass modify the Campaign Member Statuses related list.
- C. Edit the picklist values for the Campaign Status in object Manager.
- D. Modify the picklist value on the Campaign Member Statuses related list
Answer: C,D
Explanation:
Explanation
Campaign Status is a standardpicklist field on the Campaign object that indicates whether a campaign is planned, in progress, completed, or aborted. Campaign Member Status is a custom picklist field on the Campaign Member object that indicates how a person responded to a campaign, such as sent, responded, registered, attended, etc. To add a new picklist value for Campaign Status, you need to edit the field in Object Manager. To add a new picklist value for Campaign Member Status, you need to modify the field on the Campaign Member Statuses related list on the Campaign page layout. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_fields.htm&type=5https://help.salesforce.com/s/articl
NEW QUESTION # 146
The DreamHouse Realty team has a master-detail relationship set up with open house as the parent objectand visitors as the child object.
What type of field should the administrator add to the open house object to track number of visitors?
- A. Cross-object formula field
- B. Indirect lookup
- C. Multi-select Picklist
- D. Roll-up Summary.
Answer: D
Explanation:
Explanation
A roll-upsummary field is a type of field that calculates values from related records, such as the count of child records or the sum of a field on child records. In this case, the administrator can add a roll-up summary field to the open house object to track the number of visitors by counting the child records on the visitors object.
References:https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5
NEW QUESTION # 147
What will happen to the Chatter post in this situation?
- A. The pending Chatter post will be sent on the 10th of the month
- B. The pending Chatter post will be canceled.
- C. The pending Chatter post will be will be paused.
- D. The pending Chatter post will be sent in 30 days.
Answer: B
Explanation:
Explanation
A pending Chatter post is a post that has been scheduled to be published at a future date and time. However, if the user who created the pending Chatter post is deactivated before the scheduled date and time, then the pending Chatter post will be canceled and will not be published. This is because deactivated users cannot create or edit posts in Chatter. References:
https://help.salesforce.com/s/articleView?id=sf.collab_scheduled_posts.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.collab_deactivated_users.htm&type=5
NEW QUESTION # 148
The administrator for AW Computing is working with a user who is having trouble logging in to salesforce.
What should the administrator do to identify why the user is unable to login?
- A. Review the Password policies.
- B. Review the Security token.
- C. Review the password history.
- D. Review the Login history
Answer: D
Explanation:
Explanation
The login history is a tool that allows administrators and users to view information about recent login attempts, such as date, time, status, source IP address, browser type, platform, application, and login type.
Administrators can use this tool to identify why a user is unable to login to Salesforce by checking for any failed login attempts and their corresponding error messages or reasons. References:
https://help.salesforce.com/s/articleView?id=sf.monitoring_login_history.htm&type=5
NEW QUESTION # 149
AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.
What should the administrator configure to make it easier for teams to collaborate with the same customer?
- A. Enable account teams and show the users how to set up a default account team.
- B. Propose the users manually share all their accounts with their teammates.
- C. Create a queue for each team and assign account ownership to the queue.
- D. Enable and configure standard opportunity teams with splits.
Answer: A
NEW QUESTION # 150
Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.
Which two users are able to fulfill this request?
Choose 2 answers
- A. A user with manager role above the agent.
- B. A user with Read Permission on account.
- C. A user with the System Administrator profile.
- D. A user with the Manage Cases Permission
Answer: C,D
NEW QUESTION # 151
Which three items are available in the mobile navigation menu?
Choose 3 answers
- A. Lightning App Pages
- B. Chatter
- C. Utility Bar
- D. Lightning Home Page
- E. Dashboards
Answer: A,B,E
Explanation:
Explanation
Lightning app pages, Chatter, and dashboards are three items that are available in the mobile navigation menu.
The mobile navigation menu allows users to access different items in the Salesforce mobile app, such as objects, apps, or utilities. Users can customize their mobile navigation menu by adding or removing items and changing their order. References: https://help.salesforce.com/s/articleView?id=sf.app_nav_setup.htm&type=5
NEW QUESTION # 152
The administrator at Cloud Kicks has been asked to replace two old workflow rules that are doing simple field updated when a lead is created to improve processing time.
What tool should the administrator use to replace the workflow rules?
- A. Scheduled Flow
- B. Before Save Flow
- C. Quick Action Flow
- D. Screen Flow
Answer: B
Explanation:
Explanation
Before Save Flows are a type of record-triggered flow that run before a record is saved and can update fields on that record without any additional actions or DML operations. They are faster and more efficient than workflow rules or process builder for simple field updates when a record is created or updated. References:
https://help.salesforce.com/s/articleView?id=sf.flow_concepts_before_save_update.htm&type=5
NEW QUESTION # 153
Which three aspects of standard fields should an administrator customize?
Choose 3 answers
- A. Decimal Places
- B. Help Text
- C. Field history tracking
- D. Picklist Values
- E. Field name
Answer: A,B,D
Explanation:
Explanation
Picklist values, help text, and decimal places are three aspects of standard fields thatan administrator can customize to suit their business needs. Picklist values are the options that users can choose from a picklist field; they can be added, edited, or deleted by administrators. Help text is the text that appears when users hover over a field; it can be customized by administrators to provide additional information or guidance for users. Decimal places are the number of digits that appear after the decimal point in a number or currency field; they can be changed by administrators to adjustthe precision of the field values. Field history tracking and field name are not aspects of standard fields that can be customized; they are only available for custom fields. References: https://help.salesforce.com/s/articleView?id=sf.customize_picklists.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_fields_edit.htm&type=5https://help.salesforce.com/s/a
NEW QUESTION # 154
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Salesforce-Certified-Administrator exam is a comprehensive test that covers a wide range of topics related to Salesforce administration. Salesforce-Certified-Administrator exam consists of 60 multiple-choice questions, which must be completed within 105 minutes. The test is administered online and can be taken from anywhere in the world. The passing score for Salesforce-Certified-Administrator exam is 65%, and it is recommended that candidates have at least six months of experience in Salesforce administration before attempting the exam. Upon passing the exam, candidates receive a Salesforce Certified Administrator certificate, which is recognized by employers worldwide and can open up various job opportunities.
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