Avaya 3313 Practice Verified Answers - Pass Your Exams For Sure! [2021]
Valid Way To Pass ACSS's 3313 Exam
NEW QUESTION 10
The SIP CTI link between a SIP-enabled Avaya Aura Contact Center (AACC) and Application Enablement Services (AES) employs secure communication.
Which three objectives does secure communication commonly aim to achieve? (Choose three.)
- A. Private Key
- B. Public Key
- C. Authorization
- D. Confidentiality
- E. Integrity
Answer: C,D,E
NEW QUESTION 11
Which Windows Event Viewer folder contains Communications Control Toolkit (CCT) audit, error, and security log files?
- A. Windows Event Viewer\Performance\Logs
- B. Windows Event Viewer\Windows Logs\System
- C. Windows Event Viewer\Applications and Services Logs
- D. Windows Event Viewer\Windows Logs\Security
- E. Windows Event Viewer\Windows Logs\Applications
Answer: C
NEW QUESTION 12
A standalone Contact Center Manager Administration (CCMA) server was configured as a member of a workgroup prior to Installation of the CCMA software. After the installation was complete, the CCMA server was configured and tested; all Functions worked Directly. The site's network administrator's network administrator has added the CCMA server to a domain; users are now unable to log on to CCMA.
What is the overall cause of this problem and how should you correct it?
- A. Domain group policies are not allowing CCMA services to run with the IUSR_SWC local account credentials. You must recreate the IUSR_SWC account as a domain account with local administrator privileges, and configure all CCMA services to run with the credentials of the dom. IUSR_SWC account.
- B. A CCMA server that is part of a workgroup cannot be joined to a domain after installation. You must reinstall the CCMA software while the server is joined to the domain.
- C. Domain group policies are preventing the local IUSR_SWC account from accessing files and directories required by CCM You must grant the appropriate permissions for those files and directories to the local IUSR_SWC account.
- D. Domain group policies have removed the local IUSR_SWC account from the local Administrators group. You must add the local IUSR_SWC account to the local Administrators group.
Answer: C
NEW QUESTION 13
A technician is using the Avaya Grep tool to extract and debug Contact Center Call specific logs.
On the Search tab of the Avaya Grep tool, which three Search Parameters can be used to find Call IDs?
(Choose three.)
- A. SIP URI
- B. Customer Phone Number
- C. CSTA/TR87 Call ID
- D. SIP Call Log ID
Answer: B,C,D
NEW QUESTION 14
A Contact Center administrator requires information on Contact Center components such as skillset properties, application properties, agent properties, and CDN properties.
Which Historical Report folder (category) should be examined?
- A. Call-by-Call
- B. Contact Summary
- C. Agent Performance
- D. Configuration
Answer: B
NEW QUESTION 15
Which SIP component converts different protocols such as Integrated Services Digital Networking (ISDN) or another IP protocol such as H.323?
- A. SIP Gateway
- B. Back-to-Back User Agent (B2BUA)
- C. SIP Redirect Server
- D. SIP Gateway Manager
Answer: A
NEW QUESTION 16
Trace Control is utility used to manager traces for the Contact Center servers.
Which three statements regarding for the Trace Control Utility are true? (Choose three.)
- A. The Trace Control Utility provides the ability to save trace settings in a .doc format.
- B. The Trace Control Utility can be accessed from windows > Apps > TraceControl.
- C. The functionality of the Trace Control Utility is split between separate menu tabs for each installed Contact Center application.
- D. Logging is controlled with the trace Control Utility.
Answer: A,B,D
NEW QUESTION 17
Refer to the Exhibit.
Which communication protocol is used between the Avaya Aura Session Manager (ASM) and the Avaya Aura Contact Center (AACC)?
- A. AML
- B. H.323
- C. SIP
- D. TLS
Answer: D
NEW QUESTION 18
When troubleshooting an Avaya Aura Contact center High Availability (HA) system implementation, where can you view HA cluster switchover allowable variable information that displays pass or FAIL flags for the HA cluster?
- A. SMMC System Tray > Database information
- B. SMMC System Tray > General information
- C. SMMC System Tray > HA Cluster information
- D. SMMC System Tray > System information
Answer: A
NEW QUESTION 19
You need to enable additional debugging information for the contact center Multimedia (CCMM) Email manager to resolve an issue.
Which step will you take to enable additional debugging information?
- A. Run the Tracecontrol utility for the, application, select Email and set Level to Debug and change the file size Limit and Max. Files.
- B. Access the application Event Log properties on the CCMM server and select the checkboxes for verbose, information, warning, Error, and Critical under event Level.
- C. Run the TraceControl utility for the CCMM application, select Email and set the Event Level to Debug and change the file Size Limit and max. Files.
- D. Run the Tracecontrol utility on the CCMM server and select the Event Level checkboxes for verbose, information, warning, Error, and critical.
Answer: C
NEW QUESTION 20
On the Contact Center Manager Server (CCMS), by default, where are current SIP messages logged?
- A. D:\Avaya\Logs\CCMS\CCMS_SGM_SipMessages0.log
- B. D:\Avaya\Logs\CCMS\SGM\SipMessages0.log
- C. C:\Avaya\Logs\CCMS\SipMessages0.log
- D. F:\Avaya\ContactCenter\Logs\CCMS\SGM\SipMessages0.log
Answer: A
NEW QUESTION 21
When a call is placed, a SIP Invite message is sent (for example: INVITE sip:Joe@abc_sample.corn). What is the next message sent in this sequence?
- A. 200 ACK
- B. 180 ACK
- C. 180 Ringing
- D. 200 Ringing
Answer: A
NEW QUESTION 22
nslookup is a Windows operating system tool that can be used to test whether name resolution is functioning properly.
Which three statements regarding the nslookup troubleshooting tool are true? (Choose three.)
- A. Run nslookup from Windows > Apps > Services
- B. Run nslookup from the Windows command line
- C. nslookup displays the server Hostname and IP Address
- D. nslookup displays the fully-qualified Hostname and IP Address of the Target
Answer: A,B,C
NEW QUESTION 23
A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as "Assigned".
What has caused this condition?
- A. The Contact Center administrator does not have the required permissions on the Domain Controller to make this account selection.
- B. The Contact Center Manager Administration (CCMA) server is not connected to the Domain Controller.
- C. The Domain User Name has already been mapped to an existing CCT agent.
- D. The Domain User Name has been deleted from the Domain Controller, and is no longer available for selection.
Answer: B
NEW QUESTION 24
A technician is troubleshooting a hung call under Public Tabular Displays > Standard Skillset Display.
When using the Phantom Scan Utility (Pscan) to view waiting calls, what will occur when you select a Call ID and click the Clear button?
- A. The call is removed from the utility and from the Real Time Display Report.
- B. The call is disconnected and you must refresh the Real-Time Display Report.
- C. The call is removed from the utility but will remain on the Real-Time Display Report
- D. The call is removed from the Real-Time Display Report and the call is disconnected.
Answer: C
NEW QUESTION 25
When troubleshooting Avaya Aura Contact Center (AACC) system faults, you can use the SGM Management Client to view the status of the connection to which two components? (Choose two.)
- A. Communication Manager (voice inbound proxy)
- B. Session Manager (Voice inbound proxy)
- C. Application Enablement services (CTI proxy)
- D. APS server (Presence proxy)
Answer: B,C
NEW QUESTION 26
At an elevated level, engineers have designed the architecture ol SH' around ttv<> varlel les of component s.
Which SIP component is comprised of two subcomponents, where one component initiates SIP the other component responds to requests?
- A. Back to-Back User Ag
- B. User Agent
- C. SIP Gateway Manager
- D. SIP Server
- E. SIP Gateway
Answer: B
NEW QUESTION 27
Your department has installed a backup utility client application on your co-resident Contact Center Manager Server (CCMS) server. This utility uses port 10000 for network communications. After installing the utility and rebooting the server, you begin to have issued with the Avaya Aura Contact Center (AACC) system.
What are the symptoms of this problem that you experience?
- A. The NCCT service fails to start and agents are unable to log in via the Avaya Aura Agent Desktop) (AAAD).
- B. SymposiumWexe fails to start and supervisors are unable to log in to Contact Center Manager Administrator (CCMA).
- C. The Toolkit Name service fails to start and agents appear as "UNKNOWN" in real-time displays.
- D. The TFE service fails to start and calls are not processed.
Answer: C
NEW QUESTION 28
You are in the process of troubleshooting the Contact Center License Manager.
You must confirm that the server identified in the Contact Center License Manager Registry key matches the Contact Center License Manager server configured in which utility?
- A. Multimedia Administration Tool
- B. server configuration
- C. Access and partition Manager
- D. Contact center Management
Answer: C
NEW QUESTION 29
The Avaya SIP Sleuth tool is used for viewing, analyzing, filtering and querying SIP message logs. Which two logs does Avaya SIP Sleuth support? (Choose two.)
- A. CCMS SIP message logs
- B. CCMS_ASM message logs
- C. AAMS SIP message logs
- D. Network SIP message logs
Answer: A,C
NEW QUESTION 30
You are planning an Avaya Aura Contact Center (AACC) deployment. I he Information Technology department has requested that you specify host names (or the AACC servers.
Whit h two hostnames meet the server naming requirements specified by Avaya and RFC 1123? (Choose two.)
- A. CONTACTCTRSRV01
- B. CONTACTCENTERSRV01
- C. CTCTR SRV01
- D. 01CTCTRSRV
- E. CTSRV01
Answer: A,E
NEW QUESTION 31
You can check the size of databases in the CCMM Data management tool. When the current size of the OFFLINE database grows to 75% of the maximum size, CCMM logs this event to log file.
At what percent does CCMM stop automatically synchronizing contacts from the MULTIMEDIA database, thereby preventing you from running manual or scheduled cleanups?
- A. 95%
- B. 90%
- C. 85%
- D. 80%
Answer: B
NEW QUESTION 32
......
Avaya 3313 Pre-Exam Practice Tests | TrainingQuiz: https://www.trainingquiz.com/3313-practice-quiz.html
