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Last Updated: Jul 24, 2026
No. of Questions: 993 Questions & Answers with Testing Engine
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| Section | Weight | Objectives |
|---|---|---|
| Mobile Devices | 9% | - Synchronization and connectivity - Mobile security and data management - Android and iOS configuration |
| Software Troubleshooting | 36% | - Application errors and crashes - Operating system boot and performance issues - Network connectivity problems - Security-related troubleshooting |
| Operating Systems | 33% | - File systems, storage and driver management - System utilities and command-line tools - Application installation and updates - Windows installation and configuration |
| Security | 22% | - Physical and logical security concepts - Malware prevention, detection and removal - Wireless and network security settings - User authentication and permissions |
1. A Windows 7 desktop PC has crashed (i.e. BSOD) several times indicating a possible RAM problem. Which of the following is an OS built-in tool that can be used to test this problem?
A) MSCONFIG
B) Windows Memory Diagnostic
C) Windows System File Checker
D) Windows System Restore
2. A technician is dispatched to repair a computer that appears to boot correctly, except no video output is being displayed. No beep codes are given by the computer, but drive activity lights and keyboard lights work correctly. The technician decides that the video card may be defective and removes it from the computer, expecting the computer's POST process to provide beep codes with the card removed. Instead the computer boots properly. Which of the following is MOST likely the cause?
A) Onboard video is present
B) The RAM should be reseated
C) The monitor is defective
D) The onboard speaker is defective
3. In a SOHO wireless network, which of the following prevents unauthorized users from accessing confidential data?
A) Reduce broadcast power
B) Set encryption
C) Enable MAC filtering
D) Change SSID name
4. Which of the following security threats is defined by its self-propagating characteristic?
A) Rootkit
B) Trojan
C) Virus
D) Worm
5. A user needs to find the MAC address for a Windows computer. Which of the following is the correct command?
A) ipconfig
B) ifconfig -a
C) ipconfig /all
D) ifconfig
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: C |
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