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Salesforce AP-203 Exam Overview:

Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

Question 1

Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
B. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
C. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
D. Ensure platform events mode is enabled

Question 2

A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
B. Add the delivery zip code customer field as a header in the pricing calculation matrix
C. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
D. Configure the tax rate in the price plan and it will be added automatically when added to the cart.

Question 3

What are the 3 keys inputs used by order management to determine the output of MACD order.

A. Commercial and technical product configurations
B. Assets and inventory item records
C. Order and order item details
D. Quote and quote line items records
E. Fulfillment request and fulfillment request line records

Question 4

ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

A. Adjustment using Context rules
B. Customizations using CPQ Hooks
C. Promotions
D. Discounts.

Question 5

Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?

A. Only Migrate the assets needed when customers are trying to place MACD orders.
B. Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
C. Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
D. Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations

Solutions: