Prepare and pass exam with our HP HP2-B119 training material, here you will achieve your dream easily With TrainingQuiz!
Updated: Jun 09, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
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1. Which statements are true about commission on an HP pMPS classic deal? (Select two.)
A) Commission payments are paid quarterly over the term of the contract.
B) Commission is set at 5%.
C) Commission is set at 10%.
D) Commission level is set by the partner and flexible up to 25%.
E) Commission payment over 25% triggers an exception request to the HP DSC.
2. What are the two general types of customer needs in terms of costs? (Select two.)
A) hard costs
B) immediate costs
C) long term costs
D) soft costs
E) mitigative costs
3. What are HP Care Pack services?
A) bundled Genuine HP supplies and maintenance kits provided to customers at specific service intervals
B) support packages that extend and enhance hardware and software service beyond the scope of the included warranty
C) teams of HP Customer Engineers who travel to customer locations for installation, maintenance, and troubleshooting
D) HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
4. Which statements best describe the HP Service Portal? (Select two.)
A) It is a website where the partner can view all details regarding their HP pMPS contracts, including detailed information about the printers under management.
B) It is a website where the customer can view detailed information about the fleet under its HP pMPS contract.
C) It is used by the customer or the partner's help desk as a remote diagnostic tool for fault detection.
D) It is a website explaining the services available with HP pMPS.
E) It is a website for maintaining the remote monitoring software.
5. What is HP Capture and Route?
A) an MFP-based capture solution
B) a versatile server-based device driver
C) a highly secure fleet management solution
D) a highly scalable capture to workflow solution
Solutions:
| Question # 1 Answer: A,E | Question # 2 Answer: A,D | Question # 3 Answer: B | Question # 4 Answer: A,E | Question # 5 Answer: D |
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