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Last Updated: Jun 22, 2026
No. of Questions: 60 Questions & Answers with Testing Engine
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1. Which type of HP Care Pack Service helps to eliminate the negative effects of equipment downtime on a
customer's business?
A) Equipment Deployment Services
B) Hardware Protection Services
C) Data Protection Services
D) Mitigation of Risk Services
2. When do HP Care Pack Services need to be registered?
A) within 90 days after the purchase of the hardware
B) within 10 days after the purchase of the hardware
C) within 30 days after the expiration of the warranty
D) within 10 days after the purchase of the care pack
3. What is true about the difference between HP Contractual Services and HP Care Pack Services?
A) HP Contractual Services integrate devices into existing environments. HP Care Pack Services are
intended for new environments.
B) HP Contractual Services provide outsourcing for mundane IT services. HP Care Pack Services do not
offer IT outsourcing.
C) HP Contractual Services apply to global customers. HP Care Pack Services are intended for US
customers
D) HP Contractual Services can provide a flexible solution adapted to a customer's needs when the HP
Care Pack Services offerings are not suitable
4. Which services can be offered for both printer and PC equipment? (Select two.)
A) Printer Installation
B) Maintenance Kit
C) Onsite Repair
D) Asset Tagging
E) Defective Media Retention
F) PC Tracking and Recovery
5. An existing customer is supported with an HP Care Pack Service engagement. When attempting to renew
the engagement with the customer, which provision would require HP Contractual Services?
A) Multiple products, at various service levels, all under one agreement
B) The entire cost pre-paid
C) A warranty purchased at the time of the product purchase
D) One service level with risk mitigation
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C,E | Question # 5 Answer: A |
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